Legal · Last updated 22 October 2026
Privacy Policy
FINRAN Group ("FINRAN", "we", "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect your personal data when you visit finran.com or contact us, in line with the Personal Data Protection Act 2010 of Malaysia ("PDPA").
1. Personal data we collect
We only collect personal data that you choose to give us, together with limited technical data needed to operate this website:
- Contact details you submit through our contact form or by email — your name, email address, subject and message.
- Information you share with us in the course of a business enquiry or relationship, such as your company, role and phone number.
- Technical data sent automatically by your browser, such as IP address, browser type and pages visited, which our hosting provider records in server logs for security and performance.
2. How we use your personal data
We process your personal data for the following purposes:
- To respond to your enquiries and communicate with you about our services.
- To assess and manage a potential or existing business relationship with you or your organisation.
- To operate, secure and improve this website.
- To comply with our legal and regulatory obligations.
3. Disclosure of personal data
We do not sell your personal data. We may disclose it, where necessary for the purposes above, to companies within FINRAN Group, to service providers who host our website or deliver our email on our behalf, to our professional advisers, and to regulators or authorities where required by law.
Our contact form email delivery and website hosting providers may process data on servers located outside Malaysia. Where personal data is transferred outside Malaysia, we take reasonable steps to ensure it receives a comparable level of protection, as required by the PDPA.
4. Cookies and third-party content
This website does not use advertising or analytics cookies. Our Contact page embeds a Google Maps view of our office; Google may set its own cookies when that map loads, under Google's privacy policy.
5. Retention and security
We keep personal data only for as long as needed for the purposes it was collected for, or as required by law, after which it is securely deleted. We use appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access.
6. Your rights
Subject to the PDPA, you may:
- Request access to, and a copy of, the personal data we hold about you.
- Ask us to correct personal data that is inaccurate, incomplete or out of date.
- Withdraw your consent, or ask us to limit how we process your personal data.
- Ask us to transmit your personal data to another organisation, where applicable.
7. Contact us
For any request or question about this Privacy Policy or your personal data, please contact us at info@finran.com or write to FINRAN Group, Suite 10.1, 10th Floor, Ampwalk (South Block), The Ampwalk, No. 218, Jalan Ampang, 50450 Kuala Lumpur, Malaysia.
We may update this Privacy Policy from time to time. The latest version will always be published on this page.